21. Impact of Social Media on E-Participation of Citizens towards E-Governance Services in Developing Nations like IndiaRajan Gupta, Saibal K. Pal, 2019, objavljeni povzetek znanstvenega prispevka na konferenci Opis: The governments from all around the world are using social media as a platform to engage with the citizens to inform and encourage about the usage of various government services and E-Government portals, as it is fast and cost effective mode reaching to a wide segment of citizens. India, a developing country has also witnessed a rapid rise in social media users over the past few years and therefore the current research study assesses the usage of social media by government departments and their impact on the performance of E-Governance in the country. For this purpose, this study has conducted an exploratory data analysis to assess the impact of various government departments’ number of followers on social networking sites like Facebook and Twitter on number of electronic transactions, using the statistical techniques of trend lines, regression and correlation. It was found that social media and E-transactions are positively correlated to each other up to a moderate extent, and the former significantly affects the latter. The study also suggests the government to use social media as a medium to promote government services and recommends future research works to conduct an extensive study by including other parameters such as the level of interaction between government and citizens on social platform to better understand the concept. This study will be useful for government departments, social media management companies, and various other stakeholders in E-Governance.
Ključne besede: E-Governance, E-Participation, Social Media, Citizen Engagement, E-TAAL
Objavljeno v RUNG: 02.04.2021; Ogledov: 3617; Prenosov: 0
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22. Citizen relationship management by the Government of India through social media channelsSaibal K. Pal, Sunil K. Muttoo, 2018, samostojni znanstveni sestavek ali poglavje v monografski publikaciji Opis: This chapter outlines how Citizen Relationship Management (CRM), a concept derived from the more commonly known Customer Relationship Management, can enable a government to create awareness among citizens about the myriad of services provided by the public sector. The system also helps in attracting and recording responses from the citizens, thereby enabling government employees in responding to citizens’ concerns via social media.
Ključne besede: citizen relationship management, e-governance, social media, politics, data science
Objavljeno v RUNG: 31.03.2021; Ogledov: 3673; Prenosov: 0
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23. Expanded art for a social technology : counting craters in dialog between human and machine2020, radijska ali televizijska oddaja, podkast, intervju, novinarska konferenca Ključne besede: expanded installations, mixed media, internet, privacy, decentralized infrastructures, workshop method, transgenerational, personal data
Objavljeno v RUNG: 09.02.2021; Ogledov: 3710; Prenosov: 22
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25. The role of the Armenian General Benevolent Union (AGBU) in supporting literacy in the minority language among the Bulgaria diasporaGiustina Selvelli, 2019, objavljeni povzetek znanstvenega prispevka na konferenci Opis: In this presentation I will illustrate the question of the Armenian language preservation among the diaspora members of the Bulgarian city of Plovdiv, where the community counts approximately 3500 members (1% of the total urban population).
To this aim, I will employ data gathered during ethnographic fieldwork as well information emerged from the analysis of the Armenian diaspora media in order to highlight the fundamental role of the Armenian General Benevolent Union (AGBU), the largest Armenian non-profit organization that operates at a global level. Based in New York, the AGBU embodies the main educational institution across the Armenian diaspora worldwide and supports a number of social activities related the preservation of this minority language. In particular, I will focus the attention on the importance of the (Western) Armenian language classes organized by the AGBU Plovdiv Saturday School (in addition to the ones held at the local Armenian School Tiutiundjian) and the contents and articles published by the AGBU Bulletin (Parekordzagani Tzain), a bi-weekly and bilingual (Bulgarian-Armenian) newspaper.
Furthermore, I will treat the topic of the recent creation of the AGBU Armenian virtual college, an advanced online platform for learning the Armenian language, in line with the most modern technologies in language teaching, that has been employed in the last years during the classes at the AGBU Saturday School and which represents a significant innovation in the promotion of literacy in the mother tongue.
Finally, I will consider the importance of diaspora institutions such as the AGBU in fostering a specific language ideology that is inscribed in a discourse on ethnic identity and community’s survival in the context of globalization and which proves crucial in the improvement of the minority’s relationships with the Republic of Armenia.
Ključne besede: Armenian Diaspora, Literacy, Bulgarian Armenians, Armenian Minority, Minority Media, Plovdiv
Objavljeno v RUNG: 22.12.2020; Ogledov: 4361; Prenosov: 0
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